Every call answered. More jobs booked!

Hired Line is an AI answering service for local trade companies. It picks up when you're on a job or after hours, answers questions about your business and books jobs on your schedule.

Request a call back See a sample call

Keep your number. Serving Utah and southern Idaho.

A business owner in a pickup truck reading a text
After-hours call Sat 9:42 PM
  1. CallerOur drains are slow and it smells out by the tank. Can someone come out?
  2. Your lineI can help with that. Is any water backing up into the house right now?
  3. CallerNo, just slow. It's been maybe four years since it was pumped.
  4. Your lineOkay. Monday from 8 to 10 AM is open for a pump-out. Can I get your name, the address, and where the tank lids are?
  5. Name, address, callback number and lid location taken

Text to you9:44 PM

Booked Pump-out, Mon 8 to 10 AM. Dana R., (208) 555-0147. Rock Creek Rd, Twin Falls. Slow drains, odor at tank, no backup inside. Lids by the back fence, not buried. Last pumped about 4 years ago.

Sample septic call for illustration.

The phone rings while you're running the pump truck. After hours it rolls to voicemail.

Lots of callers hang up and dial the next company on the list. With Hired Line, every one of those calls gets picked up.

Example weekend

  1. Fri 5:48 PMPump-out quoteWithout Hired Line: VoicemailWith Hired Line: Booked
  2. Fri 7:12 PMReal estate inspectionWithout Hired Line: VoicemailWith Hired Line: Booked
  3. Sat 9:42 PMSlow drains, odorWithout Hired Line: VoicemailWith Hired Line: Booked
  4. Sun 7:05 AMBackup in the basementWithout Hired Line: VoicemailWith Hired Line: To your cell

How it works

Set up once. Your answering service handles every call from then on.

  1. We set up your line

    We learn your services, the towns you cover, your hours and how you like jobs booked. Your call agent is trained on your business, not general information. You keep your number and forward calls when you can't answer, after hours, or all the time.

  2. It answers your callers

    It picks up right away with your company's name, answers the common questions, checks the job is in your area, and gets the name, address and what's going on.

  3. You get the job

    It books open slots the way you set it up, or sends the job for you to confirm. Every call comes to you as a text, and urgent ones reach you right away.

Built for the calls you actually get. Here's what a septic company's line would handle:

  • Routine pump-outs
  • Backups and slow drains
  • "Do you come out to my town?"
  • Real estate inspections
  • Riser and filter cleaning
  • Price questions you've approved
  • Reschedules
  • "Can the owner call me back?"

Also a good fit for plumbing, drain cleaning, HVAC, electrical, excavation and well service.

Founding members

A few founding spots in each county.

We open Hired Line one county at a time across Utah and southern Idaho. The first companies in each county become founding members. They pay the standard setup and monthly price, and they keep two things that companies joining later won't get.

  • Your rate, locked. The monthly price you start at stays your price for as long as you're with us.
  • A monthly call review. Every month we listen to a sample of your calls and tune how your line answers, so it keeps sounding like your shop. Companies that join later don't get this included.

Once a county's founding spots are taken, they're gone. Later companies there join on standard terms.

Ask about a founding spot

Straight answers

Questions owners ask about AI call answering

Don't see yours? Ask it on the call back.

What does it cost?

One set monthly price, sized to your call volume and how much you want it to handle. You'll get a clear number on the first call, before you agree to anything.

Does it sound like a robot?

No. It uses a modern, natural voice that handles interruptions and plain talk. It answers with your company's name, and it's honest with callers that they're talking with an automated assistant. Ask us for a live demo on the call back and judge for yourself.

What about emergencies, or a caller who wants a real person?

You set the rules. A backup in the house, a sewage spill, or anyone asking for you can be sent to your cell right away, texted to you as urgent, or put first on your callback list.

What if it gets something wrong?

You see a summary of every call, so nothing slips by. Tell us what to change and we adjust how it answers until it sounds like your shop. Founding members also get a monthly call review where we do this with you.

What if two people call at once?

Both get answered. It can take more than one call at the same time, so nobody gets a busy signal.

Do I need a new phone number or new equipment?

No. You keep your number and your phone. You turn on call forwarding with your carrier, for when you don't answer or for after hours, and we walk you through it.

Where do the jobs get booked?

It can book straight into a shared calendar like Google Calendar. If you schedule on paper or in another app, it sends you the job to confirm instead. Tell us what you use and we'll set it up to fit.

Request a call back

See if after hours call answering fits your business.

Tell us a little about your company. We'll call you for a 15-minute talk about how your line would work and what it would cost.

  • No cost to talk
  • A clear monthly price
  • We'll tell you if it's not a fit

Rather call? (208) 747-0952

Work order

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